Frequently Asked Questions
Everything you need to know about your Level Up RN order.
What is your standard shipping time?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days for domestic orders and 7-14 days for international delivery.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items. Simply visit our returns portal to generate a prepaid shipping label and initiate your refund.
Do you offer size guides for your apparel?
Yes, every product page features a detailed size chart. We recommend measuring a similar garment you already own to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress.
How should I care for my Level Up RN garments?
To maintain the quality of the fabric and print, we recommend machine washing cold with like colors and tumble drying on low heat or air drying.